Frequently Asked Questions

The Sacramento County Superior Court authorized a Notice because you have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is captioned Konnor Robison-Williams v. Visionary Integration Professionals, LLC, Case No. 24CV012543, pending in the Sacramento Superior Court. The person who filed this lawsuit is called the “Plaintiff” or “Class Representative” and the entity they sued, VIP, is called the “Defendant.”

This lawsuit alleges that private and sensitive information may have been impacted due to the unauthorized access to Defendant’s computer systems, which Defendant discovered on or about September 21, 2023 (the “Data Incident”).

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are known as “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “class” or “class members.” One court resolves the lawsuit for all class members, except for those who opt out from a settlement. In this Settlement, the Class Representative is Konnor Robison-Williams, and everyone included in this Action are the Class Members.

The Court did not decide in favor of the Plaintiff or the Defendant. Plaintiff and the Defendant have agreed to a Settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. The Plaintiff and their attorneys think the Settlement is best for all Class Members.

The Settlement Class includes all persons residing in the United States who were sent a Notice Letter notifying them of the Data Incident.

Yes. Excluded from the Settlement Class are: (i) VIP and VIP’s parents, subsidiaries, affiliates, officers and directors, and any entity in which VIP has a controlling interest; (ii) all individuals who make a timely election to be excluded from this proceeding using the correct protocol for opting out; (iii) the attorneys representing the Parties in the Litigation; (iv) all judges assigned to hear any aspect of the Litigation, as well as their immediate family members; and (v) any person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding, or abetting the Data Incident, or who pleads nolo contendere to any such charge.

If you are not sure whether you are included in the Settlement Class, you can ask for free help by contacting the Settlement Administrator at:

Email: VIPSettlementCA@noticeadministrator.com
Phone (toll free, 24/7): 1-877-365-1589
Mail: VIP Data Incident Settlement, c/o Analytics Consulting LLC, PO Box 2002, Chanhassen, MN 55317-2002.

You may also view the Settlement Agreement in Important Case Documents.

VIP will provide a number of benefits under the Settlement Agreement. You may claim the Identity-Theft Protection and Credit Monitoring benefit, Expense Reimbursement, and reimbursement for lost time. Settlement Class Members residing in California may also claim a California Statutory Payment.

Identity-Theft Protection and Credit Monitoring. All Class Members may claim two years of identity theft protection and credit monitoring services provided by a credit monitoring bureau. This protection includes up to $1 million in identity theft insurance.

Expense Reimbursement. Class Members who suffered an actual, documented monetary loss caused by (1) injurious misuse of the Settlement Class Member’s personally identifiable information (“PII”) or (2) fraud associated with the Settlement Class Member’s PII may claim reimbursement for the loss. This reimbursement is capped at $1,000 per Class Members.

Lost Time. All Settlement Class Members are eligible to receive reimbursement lost time, including time spent monitoring accounts, reversing fraudulent charges, or otherwise dealing with the aftermath / clean-up of the breach, at the rate of twenty dollars and no cents ($20.00) per hour for up to four (4) hours.

California Statutory Claim Payment. Class members who are California residents may elect to receive a one-time cash payment of $100.00.

If you have questions about any of these benefits, or how to file a claim, you can contact the Settlement Administrator at:

Email: VIPSettlementCA@noticeadministrator.com
Phone (toll free, 24/7): 1-877-365-1589
Mail: VIP Data Incident Settlement, c/o Analytics Consulting LLC, PO Box 2002, Chanhassen, MN 55317-2002.

You may also view the Settlement Agreement in Important Case Documents.

Unless you opt out of the Settlement, you cannot sue, continue to sue, or be part of any other lawsuit against the Defendant about any of the legal claims this Settlement resolves. The “Release” section of the Settlement Agreement together with the Amendment to Class Action Settlement Agreement describe the legal claims that you give up if you remain in the Settlement Class. The Settlement Agreement and Amendment to Class Action Settlement Agreement are available for review at Important Case Documents.

The fastest way to submit your Claim Form is online. If you prefer, you can download the Claim Form from the website and mail it to the Settlement Administrator at: VIP Data Incident Settlement, c/o Analytics Consulting LLC, PO Box 2002, Chanhassen, MN 55317-2002.

You may also contact the Settlement Administrator to request a Claim Form by telephone, toll free, 1-877-365-1589, by email VIPSettlementCA@noticeadministrator.com, or by U.S. mail at the address above.

If you are submitting a Claim Form online, you must do so by August 25, 2025. If you are submitting a claim by U.S. mail, the completed and signed Claim Form, along with any supporting documentation, must be mailed so it is postmarked no later than August 25, 2025.

The Court will hold a final approval hearing on August 29, 2025. If the Court approves the Settlement, there may be appeals. It is always uncertain whether appeals will be filed and, if so, how long it will take to resolve them.

Settlement benefits will be distributed if the Court grants final approval of the Settlement and after any appeals are resolved, or after the period to seek an appeal has expired.

Yes, the Court appointed Milberg Coleman Bryson Phillips Grossman, PLLC, to represent you and other Class Members (“Class Counsel”).

You will not be charged for Class Counsel’s services. If you want to be represented by your own lawyer, you may hire one at your own expense.

Class Counsel will seek Court approval for attorneys’ fees and litigation costs not to exceed $125,000. These fees and costs, as well as the costs of administration, will be paid by VIP.

If you do not want to receive any benefits from the Settlement, and you want to keep your right, if any, to separately sue the Defendant about the legal issues in this case, there are steps that you must take to exclude yourself from the Settlement Class. This is called requesting an exclusion from, or “opting out” of the Settlement Class. The deadline to submit a request for exclusion from the Settlement is July 26, 2025.

To exclude yourself from the Settlement, you must individually sign and timely submit written notice of such intent to the designated Post Office box established by the Claims Administrator. Settlement Class Members will only be able to submit an opt-out request on their own behalf; mass or class opt-outs will not be permitted. The written notice must clearly manifest a Person’s intent to be excluded from the Settlement Class.

Your request for exclusion must be mailed to the Settlement Administrator at the address below, postmarked no later than July 26, 2025.

VIP Data Incident Settlement
ATTN: Exclusion Request
c/o Analytics Consulting LLC
PO Box 2002
Chanhassen, MN 55317-2002

If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself.

If you do not comply with the requirements for objecting you will waive and forfeit any and all rights you may have to appear separately and/or to object to the Settlement, and will be bound by all the terms of the Settlement and by all proceedings, orders and judgments in the Litigation.

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

The Court will hold a final approval hearing on August 29, 2025 at 9:00 a.m., Pacific Time, in Department 23 of the Sacramento County Superior Court, at 720 9th St, Sacramento, CA 95814.

At the final approval hearing, the Court will consider whether to approve the Settlement, how much attorneys’ fees and costs to award to Class Counsel for representing the Settlement Class, and whether to award a Service Award of $1,500 to the Class Representative who brought this Action on behalf of the Settlement Class. The Court will also consider any objections to the Settlement.

If you are a Class Member, you or your attorney may ask permission to speak at the hearing at your own cost (See Question 16).

The date and time of this hearing may change without further notice. Please check Important Dates for updates.

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish. If you file an objection, you do not have to come to the Final Approval Hearing to talk about it. If you file your written objection on time, the Court will consider it. You may also pay your own lawyer to attend, but such attendance is not necessary for the Court to consider an objection that was filed on time.

If you are a Class Member and you do nothing, you will give up the rights described in Question 8, including your right to start a lawsuit, continue a lawsuit, or be part of any other lawsuit against the Defendant and the Released Parties about the legal issues resolved by this Settlement as more fully described in the Settlement Agreement and Amendment to Class Action Settlement Agreement available for review in Important Case Documents. In addition, if you do nothing, you will not receive a benefit from this Settlement.

The Notice summarizes the proposed Settlement. Complete details are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available at the Settlement Website under Important Case Documents.

If you have additional questions, you may contact the Settlement Administrator by email, phone, or mail:

Email: VIPSettlementCA@noticeadministrator.com
Phone (toll free, 24/7): 1-877-365-1589
Mail: VIP Data Incident Settlement, c/o Analytics Consulting LLC, PO Box 2002, Chanhassen MN 55317-2002.

You may also view the Settlement Agreement in Important Case Documents.

Publicly filed documents can also be obtained by visiting the office of the Clerk of the Court, Sacramento Superior Court, 720 9th St, Sacramento, CA 95814.

DO NOT CONTACT THE COURT OR CLERK OF COURT REGARDING THIS SETTLEMENT